Privacy Policy

Last updated: August 19, 2025

Introduction

Society for Envisioning Vivekananda in Awareness and Action (SEVAA) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make donations, or interact with our services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone, address)
  • Donation and payment information
  • Volunteer application details
  • Communication preferences
  • Any information you provide when contacting us

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device and operating system details
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use collected information for the following purposes:

  • Process donations and issue tax receipts
  • Communicate about our programs and activities
  • Send newsletters and updates (with your consent)
  • Coordinate volunteer activities
  • Respond to inquiries and provide support
  • Improve our website and services
  • Comply with legal and regulatory requirements
  • Maintain financial records and transparency

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

  • Service Providers: With trusted third parties who assist in our operations (payment processors, email services)
  • Legal Compliance: When required by law or to protect our rights and safety
  • Financial Transparency: Donor information may be included in annual reports as required by law (with appropriate privacy protections)
  • Consent: With your explicit permission for specific purposes

Data Security

We implement appropriate security measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Secure payment processing through certified providers
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Staff training on data protection practices

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyze usage patterns. You can control cookie settings through your browser preferences. Some website features may not function properly if cookies are disabled.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about the data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records are maintained according to applicable accounting and tax regulations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

SEVAA operates primarily in India and our services are governed by Indian law. If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Society for Envisioning Vivekananda in Awareness and Action (SEVAA)

Address: 131/B Sri Ramkrishna Pally, Sonarpur, Kolkata-700150, West Bengal, India

Email: infosevaa@gmail.com

Phone: +91 98271 93272

This Privacy Policy complies with applicable Indian privacy laws and regulations, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.